This Privacy Policy describes how Katarina (hereinafter referred to as the "Site", "we", "us", or "our") collects, uses, and discloses your personal data when you visit, use our services, or make a purchase on luvissbags.hr (hereinafter referred to as the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refers to you as a user of the Services, whether you are a customer, website visitor, or another individual whose data we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your data as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How we collect and use your personal data
To provide the Services, we collect and have collected personal data about you over the past 12 months from various sources, as outlined below. The data we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the data we collect about you to communicate with you, provide the Services, comply with any legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal data we collect
The types of personal data we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal data," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Data we collect directly from you
Data you directly provide through our Services may include:

• Basic contact details, including your name, address, phone number, and email address.

• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information, including your username, password, and security questions.

• Shopping information, including the items you view, add to your cart, or add to your wishlist.

• Customer support information, including any information you choose to share when communicating with us, such as when sending a message through the Services.

Some features of the Services may require you to provide certain personal data directly to us. You may choose not to provide this data, but doing so may prevent you from using or accessing these features.

Data we collect through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access our Site and use your account, including device information, browser information, network connection information, your IP address, and other details regarding your interaction with the Services.

Data we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect data on our behalf, such as:

• Companies that support our Site and Services.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders, providing the products or services you requested in accordance with our contract with you.

• When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we collaborate with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties or the policies or practices of such third parties. For more information, see the section below on Third-Party Websites and Links.

How we use your personal data

• Providing products and services. We use your personal data to provide you with the Services in order to fulfill our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.

• Marketing and advertising. We use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and displaying ads for products or services. This may include using your personal data to better tailor the Services and advertising on our Site and other websites.

• Security and fraud prevention. We use your personal data to detect, investigate, or take action regarding possible fraud, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We recommend not sharing your username, password, or other access information with others. If you believe your account has been compromised, please contact us immediately.

• Communicating with you. We use your personal data to provide customer support and improve our Services. This is in our legitimate interest in order to be responsive to you, provide effective services, and maintain our business relationship with you.

Cookies
Like many websites, we use cookies on our Site. Cookies are used to power and improve our Site and Services (including remembering your actions and preferences), run analytics, and better understand user interactions with the Services. We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies via your browser settings. Please note that removing or blocking cookies may negatively affect your user experience and may cause some Services, including certain features and general functionality, to work incorrectly or no longer be available. Blocking cookies may not entirely prevent us from sharing information with third parties such as our advertising partners.

How we disclose personal data
In certain circumstances, we may disclose your personal data to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).

• With business and marketing partners, for providing services and advertising to you. Our business and marketing partners will use your data in accordance with their own privacy policies.

• When you direct, request, or consent to our disclosure of certain information to third parties, such as for shipping products to you or through your use of social media widgets or login integrations, with your consent.

• With our affiliates or within our corporate group, in our legitimate interest to run a successful business.

• In connection with business transactions such as mergers or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Over the past 12 months, we have disclosed the following categories of personal data and sensitive personal data (denoted by *) about users for the purposes set forth in "How We Collect and Use Your Personal Data" and "How We Disclose Personal Data":

Categories:

• Identifiers such as basic contact details and certain order and account information

• Commercial information such as order details, shopping information, and customer support information

• Internet or other similar network activity, such as usage data

Categories of recipients:

• Vendors and third parties who provide services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

• Business and marketing partners

• Affiliates

We do not use or disclose sensitive personal data for the purpose of inferring characteristics about you.

User-generated content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and accessible to everyone. We do not control who will have access to the information you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available or for the accuracy, use, or misuse of any information you disclose or receive from third parties.

Third-party websites and links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation on its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s data
The Services are not intended to be used by children, and we do not knowingly collect any personal data about children. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal data of individuals under the age of 16.

Security and retention of your data
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information.